Connor Campbell
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Latest activity by Connor Campbell
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Connor Campbell created an article,
Understanding and Navigating Company's Internal Systems and Portals
Maximizing the Use of Our Digital ResourcesAs part of our team, you have access to various internal systems and portals that are integral to your daily operations. This guide is designed to help yo...
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Connor Campbell created an article,
Setting Up Your Workstation: Steps to Follow for Remote and In-Office Setups
Setting Up Your Home or Office WorkspaceSelecting Your WorkspaceFor Remote Employees: Choosing a Quiet, Well-lit Area in Your Home Selecting the right spot in your home is key for productivity. Cho...
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Connor Campbell created an article,
Procedures and Policies for Unpaid Leave
Navigating Unpaid Leave OptionsThere are circumstances where you might need to take time off without pay. [Company Name]’s unpaid leave policy is designed to provide you with flexibility while main...
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Connor Campbell created an article,
Comprehensive Parental Leave Policy
Nurturing Your Family's Future While Growing With Us Duration and Types of Parental Leave For Birthing Parents: Birth: 6 months of fully paid leave. C-Section Birth: 7 months of fully paid leave...
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Connor Campbell created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Connor Campbell created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Connor Campbell created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Connor Campbell created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Connor Campbell created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Connor Campbell created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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